2. Rental Agreement Terms & Conditions
These terms are in additional to the General Terms
2.1 Motorcycle Reservation
2.1.1 For any motorcycle reservation, a reservation deposit is required at the time of booking. The reservation deposit is 30% of the rental cost and secures the motorcycle.
2.1.2 The model of motorcycle will be as defined in the rental contract. The pictures and descriptions of the motorcycles on www.lemonrockbiketours.com and any printed material issued by Lemonrock Bike Tours are representative of the available motorcycles but are not necessarily the specific motorcycles. Lemonrock Bike Tours reserves the right to correct online and printing errors at any time.
2.1.3 Lemonrock Bike Tours aims to ensure that Customers ride the motorcycle which they have booked. Unfortunately, unexpected and uncontrollable situations can arise which may require the substitution of a motorcycle. This includes, but is not limited to mechanical failure, collision damage and theft. If such a situation arises before rental, the Customer will be provided with a comparable replacement motorcycle. If a comparable replacement motorcycle is not available, the customer will have the option to terminate the contract and shall be entitled to a full refund.
2.2 Rental Agreement
2.2.1 Rental Period The Customer will have the motorcycle for the rental period specified in the rental contract. If the Customer does not return the motorcycle on time, he/she is breaching the conditions of the rental contract. Lemonrock Bike Tours reserves the right to charge the full daily rental rate if the motorcycle is returned later than agreed on the rental contract.
2.2.2 Rental Rates Rental rates quoted by Lemonrock Bike Tours on www.lemonrockbiketours.com or printed materials are those in effect at time of writing. Lemonrock Bike Tours will maintain rates for motorcycle rental as confirmed at time of booking.
2.2.3 Damage Deposit All Customers must have a valid credit card with a credit limit to cover the rental cost and pre authorised damage deposit at the time of collection of the motorcycle. Customers irrevocably authorize Lemonrock Bike Tours to charge the credit card in respect of damage. [ ere authorise if rental is over 7 days]
2.2.4 Optional Collision Damage Waiver (CDW) Customers are responsible for the cost of any damage to or theft of the motorcycle while in their care to the limit of €2,500 which can be reduced by purchasing additional optional waivers.
2.2.5 In the event of theft, keys of your rental motorcycle must be returned to Lemonrock, otherwise the Customer is liable to pay for replacement of the motorcycle.
2.2.6 Riders liability to damage on the bike will only be limited to the waiver levels, providing that the rider has
- supplied correct information at time of rental.
- obeyed the rules of the Irish Road Traffic Act.
- adhered to conditions set out in Sections 2.8; 2.9 and 2.10
2.3 Motorcycle Hand-Over
2.3.1 The Customer and Lemonrock Bike Tours will jointly check the condition of the motorcycle and tyres before signing the rental contract. Having accepted the condition of the motorcycle and tyres, the Customer cannot make Lemonrock Bike Tours liable for any damages resulting from a tyre puncture.
2.3.2 The Customer shall assume all fuel costs. The motorcycle will be supplied with a full tank of fuel and should be returned full. A refuelling charge will apply unless returned with a full tank.
2.3.3 The rental includes normal tyre wear and tear. The rental does not cover abusive tyre treatment by the Customer.
2.3.4 Tyre punctures and the resulting costs are the responsibility of the Customer. Customers are provided with a roadside puncture repair kit and a puncture does not constitute a breakdown. Customers are responsible for the replacement cost of the tyre.
2.3.5 The Customer agrees to return the motorcycle in the same condition, both in terms of its working condition and its overall appearance.
2.4 Customer Responsibility – rentals
2.4.1 To avoid theft, the Customer must keep the keys to the motorcycle in their possession at all times. The Customer shall leave the motorcycle only in secured parking areas and must use all security devices fitted to and supplied with the motorcycle.
2.4.2 The Customer must make sure to use the correct fuel and engine oil for the motorcycle. Damage incurred due to incorrect fuelling or engine oil will be the responsibility of the Customer and is not covered under the Collision Damage Waiver option.
2.4.3 The Customer must not sell, rent or dispose of the motorcycle or any of its parts.
2.4.4 The Customer must notify Lemonrock Bike Tours without delay when he/she becomes aware of a fault in the motorcycle, including any warning lights, before riding any further. The Customer must not, or allow any third party, carry out repairs or any mechanical work on the motorcycle without the permission of Lemonrock Bike Tours. Where permission is granted, Lemonrock Bike Tours will only give the Customer a refund if the Customer has a valid receipt for the work.
2.4.5 For rental periods over a week or 2000km, the Customer shall conduct basic checks every 1000km (i.e. oil & coolant level, tyre pressure, chain tension & grease).
2.5 Payment for Rental
2.5.1 Lemonrock Bike Tours will charge the Customer the total rental charge before the start of the rental period. Upon hand-over of the motorcycle, Lemonrock Bike Tours will ask for authority from the Customer’s credit card company for the damage deposit.
2.5.2 If the motorcycle is returned undamaged and no damage has been caused to anybody else’s property whilst renting the motorcycle, the damage deposit will not be charged to the Customer’s credit card.
2.5.3 If the motorcycle is returned damaged or with parts missing, the damage deposit shall be forfeited in part or in full by Lemonrock Bike Tours at its sole discretion. In addition, a €50 administration charge applies to all damages or missing parts.
2.5.4 The Customer agrees to pay Lemonrock Bike Tours the following:
- The rental and any other agreed charges as may be offered by Lemonrock Bike Tours to the customer.
- The amount of any loss or damage resulting from the Customer not keeping to his/her responsibilities.
- All fines and court costs for parking, traffic or other offences. The Customer must pay the appropriate authority any fines and costs if and when the authority demands this payment. Outstanding charges will be deducted from your credit and an additional €50 administration fee per item will apply.
- A schedule of current charges and administration fees relating to damage and loss of accessories and riding gear etc. is available at time of rental.
- All legal fees or court costs incurred by Lemonrock Bike Tours in the collection of these charges.
2.6 Motorcycle Insurance
All rented motorcycles are insured for third party liability which is included in the rental contract. This insurance does not cover the rider or passenger for their personal injuries.
Lemonrock Bike Tours strongly recommends that all Customers independently source adequate personal, accident and medical insurance valid in Ireland in respect of their own personal injury and that of their passengers.
For the Customer’s safety, Lemonrock Bike Tours strongly recommends that suitable clothing such as motorcycle jackets, trousers, leathers, gloves, boots, etc. are worn. Motorcycle clothing is available for rent from Lemonrock Bike Tours.
Lemonrock Bike Tours is not liable to the Customer, pillion passengers, his property, his family, heirs or assigns for any damages arising from the acts of the Customer which might result in injury, death or other damage.
2.7 Customer Driver requirements
Customers riding the motorcycle must:-
- Be at least 25 years old and not more than 70 years of age
- Hold a full and valid motorcycle licence issued from any country within EU/EEA, UK, North America, Canada, Australia & New Zealand & Recognised Exchange States for at least 24 months (Exceptions to these countries will require prior approval from our insurers which can be applied for on our website at this address https://Lemonrockbiketours.com/insurance-referral)
- have ridden more than 3,000 KM in the past 2 years on a bike of similar performance to the chosen rental motorcycle
- Any rider wishing to carry a pillion passenger must be 30 + years of age at the date of riding the bike.
- The Customer must produce his/her current original driving licence before commencing a rental.
- Provide correct information as otherwise in the event of damage to the motorcycle or a road traffic accident, you will lose your damage waiver cover and may be subject to prosecution.
2.8 Driver Exclusions
Any driver:
- Who has been banned from driving in the past 5 years.
- Who has more than two minor driving offences in the past three years.
- Who has made more than one claim in the past three years.
- Who has been convicted of any criminal offences which aren’t considered ‘spent’ or has any pending prosecutions.
- Who has had insurance declined, voided or cancelled or special terms imposed.
- Who is employed or works within the Sport or Entertainment industries.
Lemonrock Bike Tours rental motorcycles shall be driven exclusively by the riders who appear on the rental contract. The motorcycle is non-transferable. It is valid only for the period and persons specified in the rental contract.
2.9 Riding Restrictions
The Customer must not:
- Use the motorcycle for any illegal purpose.
- Overload the motorcycle.
- Use the motorcycle if he/she may reasonably be considered unfit to drive.
- Use the motorcycle whilst under the influence of alcohol or drugs.
- Use the motorcycle for racing, speed testing or teaching to drive.
- Use the motorcycle for hire or reward or carrying fare-paying passengers.
- Use the motorcycle off-road or on racetracks.
- Use the motorcycle to ride on sand, beaches or through seawater
2.10 Theft, Accidents and Breakdown
In the case of the motorcycle’s theft or any non-cosmetic damage, the Customer agrees to inform Lemonrock Bike Tours without delay and no later than 3 hours of the incident.
If the motorcycle is involved in an accident, the Customer must not admit responsibility. The Customer should get names and addresses of everyone involved including witnesses and if possible, take photographs of the scene. The Customer should also make the motorcycle secure and tell the police (Garda Siochana in Republic of Ireland / PSNI in Northern Ireland) without delay if anyone is injured or if there is a disagreement over who is responsible.
The customer and pillion (if appropriate) will co-operate with any reasonable request from Lemonrock or its insurers to provide statements and other information in respect of the accident when required at any time.
The Customer agrees to inform Lemonrock Bike Tours without delay and no later than 24 hours of the accident. The Customer shall send Lemonrock Bike Tours by registered mail a copy of the jointly filed accident report as well as a written declaration describing the circumstances of the accident and the identity of the parties involved in the accident.
Lemonrock will provide a replacement motorcycle or arrange for repair in the event of a breakdown, caused through no fault of the customer. However, Lemonrock does not provide a replacement motorcycle in the event of an accident or breakdown caused by the customer. Punctures do not constitute a Breakdown.
Rental motorcycles come with breakdown cover. In the event of breakdown, the Customer agrees to inform Lemonrock Bike Tours without delay and no later than 24 hours after the breakdown.
2.11 Additional Services
Lemonrock Bike Tours provides rental equipment such as navigation systems, motorcycle luggage and helmets. Any missing or damaged equipment supplied by Lemonrock Bike Tours to the Customer will be paid at current replacement value for by the Customer.
Rentals start and finish at Lemonrock Bike Tours at our Trim Castle location.https://lemonrockbiketours.com/motorcycle-rental-insurance-requirements/